Why choose ePAL?

As an internatational selller with a WooCommerce store you may face the following challenges:

• Tax calculation can be difficult for international sales. This is a multi-faceted problem that covers issues such as the following:
  • Indirect tax rate calculation. The applicable indirect tax rate can vary for different jurisidiction.
  • You also need to account for different tax rates within a tax rate. For example, some goods may qualify for a reduced tax rate or may be exempt from tax or zero rated.
  • Tax on shipping can be difficult to calculate and it is often estimated or overchaged.
  • Product classification can be challenging.
  • Business-to-Business (B2B) sales also bring specific tax requirements.
  • Tax schemes that are designed to help importers reach international customers such as Import One-Stop Shop (IOSS) may have their own specific requirements.
• Customs and excise duties can bring additional requirements when compared to selling domestically where only.
• Once your goods clear customs, you need to ensure that they are shipped to the correct location. This depends on accurate shipping labels and these may need to be coordinated over multiple shipping partners.
• Product classification can be a time consuming and recurring chore.

ePAL helps address these challenges by providing the following solutions:

• Easy Integration: Whether you connect to ePAL using the REST API, portal or plugin, it provides a streamlined experience designed to help you to start using the solution quickly and easily.
• VAT Calculation and Reporting: ePAL identifies the correct VAT rate (including reduced- and zero-rated goods) for the source and destination countrie, calculates the correct VAT for each product, and generates compliant reports for the remittance of VAT in each country. For more information, see the Taxes (WooCommerce) topic.
• Customs and Excise: ePAL automatically identifies product classification codes for the destination country, calculates the correct customs and excise duties, and provides you with verifiable and audit-ready proof. For more information, see the Customs Duty and Excise (WooCommerce) topic.
• Shipping and Labelling: ePAL provides easy access to hundreds of shipping companies to give your customer the best options and rates, and generates shipping labels and documentation that is compliant with the customs requirements for the destination country. For more information, see the Shipping (WooCommerce) topic.
• Product Classification: Product classification is an essential ingredient of successful compliance screening and accurate Fully Landed Costs (FLCs) calculations. ePAL includes a number of features to help you with this. For more information, see the Product Classification (WooCommerce) topic.
• Reporting and Analytics: Audit logs and reporting on your ePAL transactions.
• Customs Pre-Clearance: ePAL allows you to ship goods to your overseas buyers knowing that everything that is needed to clear customs has been provided by ePAL and integrated with your shipping provder's labels. In many cases, ePAL helps ensure that can take advantage of pre-clearance in customs to help goods reach your buyers more quickly.
• Coverage for IOSS, non-IOSS, B2C and B2B: There are a number of distinct tax schemes and variations such as B2B that need to be accounted for. ePAL helps you with these. For example, Import One-Stop Shop (IOSS) is a scheme to help importers sell goods into the Eu. ePAL allows you to specify your IOSS if you have one. For more information, see the Import One Stop Shop (IOSS) (WooCommerce) topic.
• Refunds and Returns: Easy international refunds and returns process, pre-printed labels and documentation, automatic calculation of VAT and Duties reclaims.