Getting Started with ePAL

Welcome to the ePAL product documentation.

You can use the information here to orientate yourself and to become familiar with ePAL's features and the resources provided to help you understand them.

This documentation will guide you through each step of your interaction with ePAL and provide a reference as you use the product over time.

For more general information designed to help introduce you to the deployment options , see the Getting Started with ePAL section.

For an overview of how the features can help your business, see the Features Matrix topic.

Review the components and deployment options that are explained in this topic to understand what ePAL is and which deployment option might suit you best.

If you would like to see what ePAL looks like in a store, you can try it out at the demo store here.

You can also view videos on our Youtube channel here.

What is ePAL?

ePAL is an application that helps you sell your goods to customers in foreign markets. It does this by helping you gather information for things like tax, customs, shipping and product classification.

The following graphic shows how ePAL helps create a positive cycle for international sales that benefits you and your customers. ePAL is there to provide information at each step, from providing tax and customs information to your buyer before, during and after their purchase, to ensuring required information is on your shipping labels when they are reviewed by customs.

Figure 1. ePAL Integration with Sales Cycle
ePAL Integration with Sales Cycle

For a complete list of features, see the Features Matrix topic.

Components

ePAL includes the following components:
  • ePAL Portal: ePAL also provides a portal where you can register your profile, view reports and change some settings. The content here and within the plugin can be synchronized so that it remains aligned. For more information, see the ePAL for WooCommerce section.
  • ePAL WooCommerce Plugin: The plugin integrates the ePAL's functions with WooCommerce. For more information, see the ePAL for WooCommerce section.
  • REST API: Users who want to connect directly to ePAL can do so using the REST API. For more information, see the ePAL REST API Overview section.

These are summarized in the following graphic:

Deployment Options

There are 2 main ways of deploying and integration ePAL:
  • WooCommerce Plugin: You can use the WooCommerce plugin to integrate ePAL quickly and easily with your WooCommerce store. For more information, see the ePAL for WooCommerce section.
  • REST API Integration: Alternativily, you can use the REST API to connect directly to ePAL. For more information, see the ePAL REST API Overview section.

Both of these users may utlize the features of the ePAL Portal. You can access if from the following link: ePAL Portal.

For more information about how to use the Portal, see the ePAL Portal User Guide section.